General Information

Astana International Financial Centre and/or its affiliates and entities (collectively “AIFC”, “we” or “us”) value your security and privacy. AIFC has its own Data Protection framework, AIFC Regulations and Rules (the “DP Regulations”), and may for certain types of personal data processing, be subject to laws from other jurisdictions.

In accordance with the AIFC DP Regulations and as applicable in our terms of use, AIFC collects information about you when you use Astana Finance Days website, use AIFC email addresses for contact purposes, or avail of other web-based products, information or services, such as the AIFC public wi-fi (collectively, the “Website Services”) as well as through other interactions and communications you have with us.

This online data protection policy (the “Policy”) sets out the basis on which any information, including any personal data, we collect from you, or you provide to us, will be processed by AIFC. Each time you access or use the Website Services or provide us with information, by doing so you acknowledge the practices described in this Policy. For use of specific services, i.e., the AIFC public wi-fi, you may be asked to opt-in to our use of the information you submit there. Your rights described herein apply in these instances as well.

Collection of information

We collect the following categories of information when you use our services (including when our mobile applications run on your device):

• Information you provide directly to us:
  • Contact Information, like name and email address;
  • Sign-In Information, including your username, password, and site registrations;
  • Correspondence you send to us, such as emails.
• Information we collect automatically. We collect internet activity information automatically from the devices and browsers that you use, including your IP address, browser type and operating system (including mobile device information, if applicable), errors, performance metrics, and webpage and app interactions.

Use of Information and Purpose of Data Processing

We use and otherwise process each of the categories of information identified above for the following business purposes:

• sending you communications we think will be of interest to you based on your previous interactions with us, including information about products, services, promotions, news, and AIFC events, where permissible under AIFC Regulations and according to any other applicable laws;
• notifying you about changes to this Policy or Website Services;
• conducting research and analysis to better understand user needs and preferences;
• providing you with the products, services, and information that you request from us.

Where legally required and we have no other valid legal basis to process your information, we will obtain consent, which may subsequently be withdrawn at any time by contacting us. Withdrawing consent does not affect the lawfulness of processing based on consent before it is withdrawn.

Where we need to collect information by law, or under the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you. In this case, we may terminate the contract.

Sharing of Personal Data

We are committed to maintaining your trust, and we want you to understand when and with whom we may share the information we collect.

We may disclose your personal information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements, or as otherwise required by applicable law, regulation, or legal process.

Data security

We implement reasonable security measures to protect your personal information from unauthorized access, use, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

The AIFC has implemented robust policies and procedures to ensure the secure management of information and protect Personal Data from unauthorized access. We continuously evaluate our data privacy, information management, and security practices through the following measures:

• Establishing comprehensive policies and procedures for securely managing information;
• Limiting employee access to only the necessary information required to perform their duties effectively;
• Employing data encryption, authentication, and virus detection technology to safeguard against unauthorized access to Personal Data;
• Enforcing compliance with relevant data privacy legal and regulatory requirements for service providers with whom we engage in business;
• Monitoring our websites through reputable online privacy and security organizations;
• Conducting regular third-party audits of our policies and practices to ensure compliance and effectiveness;
• Conducting background checks on employees and providing ongoing training to enhance their awareness of data security best practices.

Your Rights and Choices

The AIFC respects users’ legal rights to choose whether to receive communications from us and our partners. You can opt-in or opt-out of receiving marketing communications and request the removal of your personal data from our database, thus opting not to receive future communications or our website services.

You can adjust your preferences anytime.

Additionally, opting out of promotional emails from one of our website services does not guarantee the cessation of promotional emails.

If your contact information is present in third-party marketing directories due to your request or choice, you must directly request removal from those parties.

You have the right to access the information we hold about you, which can be exercised at any time and for any reason, in accordance with AIFC legislation and relevant laws.

Cookies

Our website uses cookies to enhance your browsing experience and provide personalized content. This Policy explains how we use cookies and your options regarding their use.

Cookies are small text files that are stored on your device (computer, tablet, smartphone) when you visit a website. They serve various purposes, including remembering your preferences, analyzing website traffic, and delivering targeted advertisements.

Types of cookies we Use:

Essential Cookies: These cookies are necessary for the website to function properly. They enable core functionalities such as page navigation and access to secure areas of the website. The website cannot function properly without these cookies.
Performance Cookies: These cookies allow us to analyze how visitors use our website and track website performance. We use this information to improve the user experience and optimize our website.
Functionality Cookies: These cookies enhance the functionality of the website by remembering your preferences (such as language or region) and providing personalized features. They may also be used to provide services you have requested, such as live chat support.

Updates to this Policy

We may update this Policy from time to time to reflect changes in our use of your Personal Data. We encourage you to review this Policy periodically for any updates. Any changes will be effective immediately upon posting on this page.

Contact Us

If you have any questions or concerns about our use of this Policy, please contact us at:

Astana International Financial Centre Authority

Republic of Kazakhstan, Astana city, Mangilik El 55/18, Block C3.3, office 336

(+7 7172) 64 72 83

[email protected]