Visa Services

Visa

Assistance in processing visas for foreign employees, investors, and their family members, including visa extensions, category changes, cancellations, and more.

Temporary residence permit (TRP)

Full support in application process of temporary residence permit, including fingerprinting procedure and notice on arrival.

Application process

01

Submit documents to the AIFC portal. Applications related to visa and migration services are processed through the AIFC portal.

02

Pay service fees

03

Make an appointment

04

Visit Expat Centre

05

Track the application status

Step 1. Submit documents to the AIFC portal
● Login to the portal and select “Submit New Application”. Fill the service request with accurate details and submit it after uploading the required documents.
● Each application must comply with the guidelines applicable for your visa category.
● Applications related to visa and migration services are processed through the AIFC portal.
● Find the information of required documents by downloading useful guidelines below.

Step 2. Pay service fees
A service fee is compulsory for all services provided at the Expat Centre. Each service incurs a separate charge, contingent on its complexity.
You can find further details about the tariffs by downloading price list below.

Step 3. Make an appointment
Book the time one day before the planned meeting and choose any time according to the schedule: from 09.00 till 18.00, considering lunch hour from 13:00 till 14:00.
If you are a family or a group, each member of the family or group should have their own appointment. Link – Calendar

Step 4. Visit Expat Centre
Please visit our centre for documents submission.
Address: Kazakhstan, Astana, 55/18 Mangilik El Avenue, Pavilion C3.3, 010017
Email: [email protected]

Step 5. Track the application status
Tracking the status of the application is available through the personal account in the AIFC portal. You can pick up the finished documents using our courier service or by yourself.