Your starting point in AIFC

Not sure where to start in AIFC? We help you understand your options and guide you in the right direction.

MAKE AN ENQUIRY

About AIFC Client Office

The AIFC Client Office is your first point of contact within the Astana International Financial Centre.

We help individuals and companies understand how AIFC works and guide them to the right services, AIFC bodies (including but not limited to AFSA, AIX, AIFC Court & IAC, etc.), and next steps.

For individuals, companies, investors, and anyone exploring AIFC — we provide a clear starting point and help you move in the right direction.

• Free initial consultation
• No legal advice
• Clear next steps

What We Offer

Initial Consultation

Get an overview of AIFC and what to expect based on your needs. Exploring AIFC but not sure how it works? We’ll walk you through it. Considering investment opportunities but unsure where to begin? We’ll help you understand your options

Navigation Support

Understand which AIFC body or service is relevant for your case . Not sure who to contact within AIFC? We’ll point you in the right direction. Reaching out but not getting the answers you need? We’ll help you find the right entry point

Information Guidance

Learn what different AIFC bodies do and how they can support you. Confused by the roles of different AIFC bodies? We’ll simplify it for you. Not sure about the differences between legal structures or services? We’ll explain the basics

Further Support (if required)

In cases where more detailed or in-depth consultation is needed, we may recommend engaging authorised Ancillary Service Providers (ASP). Need detailed legal, tax, or business advice? We’ll show you where to get it

Support in Complex Situations

We also help clients who face challenges or are unsure how to proceed within AIFC. Have a complaint or not satisfied with previous communication? We’ll help you understand your options. Not sure how to raise an issue or where to escalate? We’ll guide you to the appropriate channel

Book a visit

Have a question but don’t know where to start? Start here. We provide free initial guidance.

Why Use the Client Office

  • Save time by reaching the right place from the start

  • Avoid confusion and unnecessary steps

  • Get clear direction before taking action

  • Access free initial guidance

Instead of navigating AIFC on your own — start with clear guidance provided by AIFC Client Office.  

How it works

  • Book a Visit.
    Schedule a consultation at a convenient time. Not sure if AIFC is relevant for you?
    Book a short session and find out.

  • Initial Consultation.
    Meet with the Client Office team. Ask your questions and explain your situation.

  • Guidance & Next Steps.
    Receive clear direction on where to go and what to do next. We help you understand your options.

  • Continue with Relevant Entity.
    Proceed directly with the appropriate AIFC body or service. Move forward with confidence.

Contact information

Prefer to describe your request first?
[email protected]

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Sent a request but didn’t get clarity? Reach out to us.

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Frequently Asked Questions

Explore our FAQ section for quick answers and additional guidance

Handbooks

Dive into our library for helpful information and downloadable resources
GO TO: Make an Enquiry Book a visit
AIFC Services Assistant